Using your AiOmize workspace

Updated October 15, 2026

These terms cover your business account and prepaid AI calling services. Any separately agreed service order sets the scope, pricing and setup commitments for your business.

Your account and setup

Register only for a business you are authorized to represent. Keep credentials private and account details accurate. Creating a workspace does not activate calling, create a subscription, or authorize a payment. AIOMize reviews the business contact and configures the agreed service before activation.

What the service does

AIOMize configures AI call handling, call records and a client workspace. Calendar bookings, transfers, messaging, CRM updates and other actions are available only where separately configured and tested. Capturing a request does not confirm an appointment or completed action.

AI and human review

AI may misunderstand or generate inaccurate information. Review call summaries, important requests and outcomes, and provide clear escalation instructions. This service is not an emergency line or a substitute for professional advice. Do not use it for emergency dispatch or sensitive regulated workflows without separately agreed safeguards.

Business responsibilities

Supply approved answers, hours, routing rules and lawful contact lists. You are responsible for required caller notices, recording consent and permissions for your use. Do not use the service for fraud, harassment, unauthorized impersonation or unlawful communications. Outbound marketing requires separately verified consent and configuration.

Payments and availability

The Billing Policy explains prepaid credit and optional Auto top-up. Availability depends on our hosting, telephony, AI and payment providers. Funded credit does not guarantee uninterrupted service. Keep an independent way for customers to reach you during an outage.

Stopping service

You or an authorized administrator can turn Auto top-up off. An already-started payment may complete. Contact support to close the account, arrange phone routing changes and review remaining credit. Account closure and routing changes require verification. We may suspend misuse or service that cannot be safely supported.

Changes and questions

Material changes will be communicated through the account or an appropriate contact channel before they apply where required. These terms do not remove rights or remedies required by applicable law. Questions or a complaint: info@aiomize.com.