Your business data, explained
Updated October 15, 2026
This notice describes the information used by the AiOmize business portal and AI calling service. Contact info@aiomize.com for privacy questions and requests.
What we collect
Account and business contact details, approved business instructions, service configuration, call metadata, available transcripts and summaries, review outcomes, usage credit, payment references and security records. Calls may be recorded by the configured voice provider. Do not send passwords, full card numbers or sensitive personal records in business instructions or support messages.
Why we use it
We use this information to verify and configure accounts, handle calls, show results, process prepaid billing, reconcile usage, support clients and protect the service. Signup and service communications do not automatically opt you into marketing.
Providers and processing
Hostinger hosts the portal and database. Retell AI and its configured telephony and AI providers process calls. Stripe processes payments and saved cards. We retain payment references and a masked card label; the portal does not collect or store full card details. Additional booking, messaging or CRM providers receive data only when their integrations are configured. Provider processing may take place outside your country.
Caller information
The business using AIOMize is responsible for its caller-facing notices, lawful instructions and required permissions. AIOMize processes caller information to deliver that business's configured service. Contact the business about the substance of a call; contact us for assistance with service data requests.
Access and security
Business users access their own workspace; authorized AIOMize administrators manage service and support. The portal uses password hashing, restricted sessions and access checks. No system can promise absolute security. Do not share account credentials.
Retention and your choices
We keep information needed for active service, billing records, disputes, security and applicable obligations. Deletion is not immediate or automatic on closing an account; records may remain where required and in backups until replaced. Ask us about access, corrections, deletion and the retention applicable to your account. We verify identity and authority before acting.
Cookies and third-party pages
The portal uses a necessary session cookie to keep you signed in. Stripe checkout and the main aiomize.com website may use additional cookies under their notices and settings. The portal does not require advertising cookies for account access.
Contact and changes
Send privacy concerns to info@aiomize.com. We will review your request and applicable rights. Updates appear here with a revised date; material changes may require additional notice or consent.